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Turkish Airlines Miles&Smiles Value 02.28.18

Turkish Airlines Miles&Smiles Value

Turkish Airlines has one of the most reliable loyalty programs anywhere in the world. Thanks to their two-tier award system, one is rarely left searching for availability. Their Miles&Smiles program has two levels of award travel, “limited” and “seat guaranteed”. The first, limited, is very akin to what many would consider a normal award seat. There are a limited number of them, and redemption values are normally very good. The second option, seat guaranteed, is something of a hybrid. It is in-between their limited tier and a pay-with-points scheme. Booking under this award chart, you’ll always find availability, but it will be at a lower value than a true award seat.  Actually very similar to Southwest’s “if we have a seat, you have a seat” promise. Unfortunately, guaranteed seats are far more common than limited ones. When the dust settled, we assigned an ACRV of $0.0098 to each Turkish Miles&Smiles point.

ACRV $0.0098
Non-zero Average $0.0141
Award Availability 92.59%

It’s worth noting that “limited” award availability is much more common mid-week. As we only search for Friday departures, it didn’t help us. However, if one were willing to be flexible with their travel dates, one could reasonably increase the non-zero average by 50-75%. This is the rough premium that guaranteed fares command over limited ones. With this in mind, Turkish would have a “flexible” non-zero average of $0.02115-0.0282, that’s just great.

Turkish Miles&Smiles Value Distribution 02.28.18

In addition to excellent availability, Turkish’s award booking portal is just simply great to use. It’s functional and beautiful. Very often, an airline will have a fantastic UX for their cash customers and a barely functional one for their award-travel ones. Not so when booking with Miles&Smiles points. Almost as polished as Delta’s.

Turkish Miles & Smiles Booking Interface

Redemption Count
Exceptional >$0.06 0
Great $0.04-0.06 1
Good $0.03-0.04 2
Respectable $0.02-0.03 6
Acceptable $0.01-0.02 21
Terrible <$0.01 20
No Availability 4

Although we’ve thus far been smitten with Turkish Airlines’ loyalty program, it’s not all roses. What one gains in reliability they lose in high-value award availability. Our best for the month was only $0.0478/mile. Furthermore, we only had 2 “good” redemptions, the majority hanging out in the respectable/acceptable tiers. Sadly, there were 20 in the sewer that we consider terrible.

Turkish Airlines Miles & Smiles Best & Worst Value 02.28.18

As of this reckoning, Turkish Airlines Miles&Smiles is primarily on the radar of those who hold Citi’s ThankYou points. We consider it a shame that neither Amex nor Chase partner. They would be a valuable addition to either program.

For more information about how we value airline/hotel and other award currencies, please visit our valuation method and changelog pages.