Reckoning the numbers and trying to come up with a value for ANA Mileage Club miles is a hair pulling experience. It’s so frustrating when a world-class airline has a third-class award booking system. So limited in scope, I had to make some ad-hoc changes to the valuation formula to keep things apples to apples. After all is said and done, we’re assigning an ACRV of just $0.0060 per mile this month. We’ll explain further below.
To simply say ANA’s award system is frustrating is an understatement. Let us point out a few pitfalls:
- You cannot retrieve your ANA Mileage Plus number if you lose it. There is no way to look it up via email/passport #/name + DOB, either online or via their support number. If one cannot find their card, one will literally have to create a new account.
- Award tickets are only available on multi-segment itineraries. This may not be the end of the world, but it did make comparing one-way prices difficult. In the interest of full disclosure, we ended up viewing round-trip ticket quotes and dividing the fees and miles required by two. This was in attempt to simulate a one-way award. Not ideal.
- One is unable to book an award ticket less than 96 hours from departure. Obviously, this massively impedes one of the great uses of award miles, close in bookings. This was also devastating to ANA’s Mileage Plus value, as it resulted in many zeros being averaged in.
|Intra-Asia non-zero Average||0.0142|
|International non-zero Average||0.0313|
|Overall Non-zero Average||0.0228|
This month’s best redemption came in via a first-class award ticket between Tokyo and Los Angeles. ANA quoted 75,000 miles and $141.51 in fees while the lowest priced cash alternative was $4,813.00. Furthermore, there were three hypo-redemptions that produced a value greater than $.045, all in what we consider outstanding territory.
In all fairness, lack of availability and antiquated websites are more common than not among non-US carriers. So this alone shouldn’t dissuade one from taking a look at what ANA has to offer. As shown above, there are some great opportunities if one’s plans line up with ANA’s.