Spirit airlines, a company that likely looks up to United for customer service inspo, has outdone themselves. According to Florida resident Belen Aldecosea, she was forced into the unenviable position of either missing a medial appointment or commit hamstercide and kill her emotional support animal, Pebbles. To her credit, it does …

A great stay in one of my least favorite cities. That’s LondonHouse Chicago in a nutshell. As a matter of fact, it might be one of the most thoughtfully appointed rooms I’ve ever stayed in. Sure, I’ve stayed in fancier, but I love tech, and LondonHouse is full of it. …

The Alaska Airlines Board Room at SeaTac International Airport provides a nice escape from the otherwise dreary terminal. The airport actually has 3 Alaska lounges, all accessible by Priority Pass members. As Southwest flights depart the B gates, I chose the one in between C a D, just past security. …

What’s the difference between a resort and a hotel? I’m struggling here too. Perhaps travelers from a bygone era viewed the resort as the destination and the hotel as the accomodation. Despite their historical differences, the two terms have converged over the last couple decades. Many hotels offer “resort-like” amenities, …

Another day, another dollar, another mediocre Priority Pass lounge. I had my hopes up. This was a relatively new lounge. The terminal itself is only 3 years old. Yet somehow, despite looking relatively modern, this club felt old. Admittance I gained access to the Premier Lounge Ngurah Rai via my …

Just throwing it out there. I like Air Asia. There really aren’t any surprises. In a way, consistency is a bit of luxury. You get exactly what you pay for, nothing more, nothing less. Booking Honestly, Air Asia is typically so cheap that I don’t even bother looking at award …

Polaris: United’s attempt at a competitive business class product. Despite being launched last year, I hadn’t yet had the opportunity to give them a fly. To tell the truth, I was a bit confused by the launch. Before having even one “new” Polaris seat in the sky, United rolled out …

A long time ago, in a town far far away, my fantastic sidekick was stolen from me upon a moment of separation. Of course, the time wasn’t that long ago, the town was Washington, D.C., and my sidekick was my trusty Canon G5X(Amazon). However, thanks to Chase purchase protection via …